Privacy Policy for 7777 Game Pakistan

01Introduction & Who We Are

Welcome to the 7777 Game Privacy Policy. 7777 Game operates the online betting and gaming platform available at https://7777game.live, offering sports betting, cricket and PSL wagering, casino games, slots, live dealer tables, bingo, and more — all tailored specifically for players in Pakistan.

This Privacy Policy explains how 7777 Game collects, uses, stores, shares, and protects your personal information when you visit our website, use our mobile app, or interact with our customer support team. By registering an account and using our platform, you agree to the practices described in this policy.

We are committed to handling your data responsibly and transparently. If you have any questions about how your information is used, our support team is available 24/7 via live chat and can assist you in plain English.

02What Information We Collect

We only collect information that is genuinely necessary to provide you with a safe, functional, and enjoyable experience on 7777 Game. The types of data we collect fall into three broad categories:

Information You Provide Directly

• Full name as it appears on your CNIC
• Date of birth (used to verify you are 18 or older)
• Pakistani mobile number and email address
• CNIC number (for identity verification purposes)
• Preferred payment method details (e.g., JazzCash mobile number, Easypaisa account)
• Communications you send to our support team
• Any documents you submit during the verification process

Information Collected Automatically

• Device type, operating system, and browser version
• IP address and approximate location (city level)
• Pages visited, time spent, and features used on the platform
• Session timestamps and login activity
• Betting and gaming activity logs (game type, stake, result, timestamp)

Information From Third Parties

• Payment confirmation data from JazzCash, Easypaisa, Raast, or your bank
• Identity verification data from third-party verification services we may use
• Fraud detection signals from our security and risk management partners

03How We Use Your Information

Every piece of data we collect has a clear and specific purpose. We do not collect information speculatively or "just in case." Below is a summary of why we use each type of data:

We may also use aggregated, anonymised data — which cannot identify any individual — for internal analytics, platform performance reporting, and general business planning. This data has no personal information attached to it.

04Legal Basis for Processing

We process your personal information on the following legal grounds:

• Contractual necessity: Processing your registration data, deposits, withdrawals, and betting activity is necessary to provide the service you signed up for.
• Legitimate interests: We process device and activity data to protect the security of our platform and prevent fraud — in a way that does not override your privacy rights.
• Consent: For optional marketing communications, we rely on your consent, which you can withdraw at any time.
• Legal obligation: In certain circumstances, we may be required to process or disclose data to comply with applicable legal requirements.

05Cookies & Tracking Technologies

7777 Game uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here is a breakdown of the types of cookies we use:

• Essential cookies: These keep you logged in and maintain your session. Without them, the platform cannot function. They cannot be disabled.
• Preference cookies: These remember your settings, such as language preference and game display options.
• Analytics cookies: These help us understand how players navigate the platform so we can identify and fix problems.
• Marketing cookies: These are only active if you have opted in to promotional communications. They help us show you relevant bonus offers rather than generic ones.

You can manage or delete cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in. On the 7777 Game app, you can manage notification and data preferences in the app settings menu.

06Sharing Your Information

7777 Game does not sell your personal data. We share information only with trusted partners who help us deliver our service, and only to the extent necessary for that purpose. Recipients of your data may include:

• Payment providers: JazzCash, Easypaisa, Raast, and partner banks receive only the transaction data needed to process your deposit or withdrawal.
• Identity verification partners: If we use a third-party service to verify your CNIC or identity documents, that provider processes your data under strict confidentiality terms.
• Fraud and security partners: We work with security service providers to detect and prevent fraudulent activity on the platform.
• Customer support tools: Our live chat and ticket management tools process support conversations to help resolve your queries.
• Legal and regulatory bodies: We will disclose data when required by applicable law, a valid court order, or a lawful request from an authorised authority.

07Data Retention

We keep your personal data only for as long as it is needed for the purposes described in this policy. The general retention periods we apply are:

• Active account data is kept for as long as your account remains open.
• After account closure, core account and transaction records are retained for a minimum of five years for audit and legal compliance purposes.
• Support communications are retained for up to two years after the conversation is closed.
• Marketing preferences and consent records are kept until you withdraw consent and for a reasonable period thereafter as proof of your preference history.
• Fraud investigation records may be retained for longer periods where an active investigation or legal matter requires it.

When data is no longer needed, it is securely deleted or anonymised so it can no longer be linked back to you as an individual.

08Your Privacy Rights

As a 7777 Game player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat with your registered mobile number ready for identity verification:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Ask us to fix any inaccurate or outdated information on your account.
• Right to deletion: Request that we delete your personal data. Note that we may need to retain certain records for legal compliance even after deletion of your account profile.
• Right to restrict processing: Ask us to limit how we use your data in certain circumstances, such as while a dispute is being investigated.
• Right to object to marketing: Opt out of promotional emails, SMS, and push notifications at any time through your account settings or by contacting support.
• Right to data portability: Request your account data in a structured, commonly used format that you can transfer elsewhere.

We aim to respond to all data rights requests within 30 days. If your request is complex or we receive a high volume, we may take up to 60 days, and we will let you know if this is the case.

09Security Measures

We take the security of your personal data seriously and have put in place a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. These include:

• TLS/SSL encryption for all data transmitted between your device and our servers
• Encrypted storage for all personal and financial data on our servers
• Two-factor authentication (2FA) available for your account login
• Regular security audits and penetration testing of our platform
• Strict internal access controls — staff can only access data they genuinely need for their role
• Automated monitoring systems that flag unusual login activity or suspicious account behaviour in real time

While we do everything reasonably practicable to protect your data, no system is completely immune to security threats. If you ever notice suspicious activity on your account — such as a login you do not recognise — contact support immediately and change your password.

10Children's Privacy

7777 Game is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, we verify your date of birth and may request CNIC verification to confirm you are of legal age.

If we discover that we have inadvertently collected data from a minor, we will delete that account and all associated data immediately. If you believe a minor has registered on our platform, please contact our support team straight away so we can investigate and take action.

11Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable requirements. When we make significant changes, we will notify you by updating the "Last Updated" date at the top of this page and, for material changes, by sending a notification to your registered email or mobile number.

We encourage you to review this policy periodically. Your continued use of 7777 Game after a policy update means you have read and accepted the revised terms. If you disagree with any changes, you can close your account and request deletion of your data before the update takes effect.

12Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how 7777 Game handles your personal data, please reach out to our support team. We are available 24 hours a day, 7 days a week via live chat inside the platform and app. You can also reach us using the email address listed in the footer of this page.

When contacting us about a data rights request, please have your registered Pakistani mobile number and CNIC number to hand so our team can verify your identity before discussing or actioning any account-specific data.